What’s the truth about losing revenue from IT issues? Ask your employees. One of the questions to ask is whether they have the tools they need to do their jobs. You may be surprised at the lack of satisfaction in their answers. Even with the best hardware and software, there are updates, data backup, and security that impact if employees can work. When there’s downtime, there’s a revenue loss, not to mention employee departures from the organization.
A survey by IT staffing firm Robert Half Technology found that workers waste an average of 22 minutes every day dealing with IT-related issues. That’s about 91 hours or two weeks per year, per employee. That’s in addition to what you are paying employees, including their actual vacation time. To say your business is losing revenue from IT issues is accurate.
What factors impact losing revenue from IT Issues?
Downtime, as we’ve illustrated, is a huge contributor to losing revenue. As a business owner, what are you addressing in terms of IT services to resolve these issues or avoid them altogether? When we partner with CPA Accounting firms, we review the following:
- Technology optimization. Are all users working on highly optimized systems? IT services provides an assessment of the current system, performing maintenance and updates so that everyone is working on the same systems.
- Data security and backups. Where is data stored and is that place secure? While you may have an internal server or a cloud service, it may not be the most secure. OUt IT services team will make sure our data is safe and secure.
- Disaster recovery. If your business experienced a disaster, how long would it take to be functional again? If you don’t know, it’s time to hire an IT Services team to assess and develop a business continuity plan.
- Tax Season Workflow. Is your firm equipped to make seasonal changes to workflows? Not having the phone systems and most current accounting software available contribute to losing revenue from IT issues. Making sure you have the right systems in place is key to a profitable tax season.
- Compliance. As a tax professional, you are held to industry standards. If your systems are not updated, you can be in violation. Make sure your firm is compliant, especially through tax season.
When any of these are not in place, it can cost your business in downtime. Stop losing revenue from IT Issues when you partner with 911 IT for IT Services.
Our team is dedicated to providing flat rate fees so you don’t have to worry about what technology issues are costing your firm. We know you will love your experience working with us and we guarantee it. If you’re not satisfied with the first 30 days, we offer a 100% money back guarantee. We stand behind our work.