Utah businesses are always moving, changing, and growing. It’s the nature of business but we also know the Salt Lake City area is booming. As you’re setting up a new corporate office or moving to a new building, are you choosing VoIP Services or landlines? Which is better if your team works remote part or full time? How do the costs compare? The debate of VoIP Services or landlines has been going on for a decade, if not longer. We’re here to break it down for you.
VoIP Services or Landlines: Which is better for your Utah business?
VoIP stands for Voiceover Internet Protocol. As you may have guessed, VoIP services do not require wiring like landlines because data is exchanged via the internet. It’s also not just phone service. Users are also able to send faxes, send and receive text messages, documents, photos, and videos, along with video calls. It’s the best of the best for many businesses.
- Set Up Cost: VoIP is 40-80% LESS expensive to set up than landlines because there is less equipment needed. Where landlines need the wiring and infrastructure along with the phones and programming, VoIP is set up virtually, needing access to the internet, and less equipment.
- Sound Quality: In our experience and that of our VoIP services clients, VoIP is as good, if not better in terms of sound quality than landline phones.
- Scalability: If you’re on a landline system and want to add or remove phone lines, you may be limited by the lines coming into the building. The 11th phone you need may not be possible with landlines, but it is with VoIP. With VoIP services, you’re able to scale the number of users easily and without a call to your phone person. Just call 911 IT and we can make the change for you.
- Portability. When our clients who have landlines moved from in-office to remote work during the pandemic, they were met with a big challenge. How do you provide phone access to employees while continuing to protect data and security? It was nearly impossible as landlines are not portable. With VoIP Services, one of the best parts is that the service is portable meaning you can easily move from the office to remote office easily.
- Robocalls. When you’re on landlines, there is no telling who will be calling your office. That includes robocalls. VoIP Services provides security and filtering, so you receive less robocalls, if any.
There are a lot of reasons to move to the modern technology of VoIP Services, but what happens if the internet isn’t working? The one deterrent to VoIP services is that if the internet is down, so are your phone lines. That’s pretty much it. Because your business is in Salt Lake City and surrounding areas, we have reliable internet so there is less worry when it comes to the internet being down for any extended period.